Cards

Debit MasterCard® 

Report Lost or Stolen Cards: 800-472-3272 opt 2

Report Lost or Stolen Cards Toll-Free

Members can report lost or stolen cards to 800-472-3272 opt 2 (after hours). Remember to report your lost or stolen card to the credit union as soon as you realize it is missing in order to eliminate the potential of unauthorized purchases.

Simplified Budgeting for Busy Lifestyles

  • Using a debit MasterCard® is a convenient way to manage your finances because funds are deducted directly from your checking account

  • Having an electronic record of every transaction can be a real time saver and makes keeping track of what you spend a snap

  • Debit MasterCard® is accepted at millions of merchant locations worldwide, including restaurants, hotels and online retailers

  • First card issued and renewals are free

  • Use the card to make online purchases or to pay bills

Special Benefits for TCFCU MasterCard® Debit Holders:

Protection wherever you shop

Whether you use debit MasterCard® to shop online, by phone or in a store, every purchase is backed by Zero Liability Protection. That means you won't be held responsible in the event that someone makes unauthorized purchases with your card.1

MasterCard® Global Service™

Receive around-the-clock customer service assistance with lost and stolen card reporting, emergency card replacement and emergency cash advance as well as assistance with locating ATMs and help with card-related questions.

MasterCard® Airport Concierge™

Arrange for a personal, dedicated meet-and-greet agent to escort you through the airport on departure, arrival or any connecting flights, 24/7/365 at over 450 destinations worldwide.

MasterCard® ID Theft Protection™

MasterCard® ID Theft Protection comes with your MasterCard® at no cost. To activate your ID Theft Protection benefits, visit Mastercard Identity Protection and enter your card number to start the registration process.2

  • Monitors your credit file for changes that could indicate fraud, such as new credit inquiries, an address change, or a new account opened in your name

  • Sends alert notifications whenever suspicious activity is detected so that you can take immediate action to minimize potential damage. The tool monitors suspicious activity related to the personal information you choose to track such as your name, address, email address, social security number, date of birth, debit/credit card numbers, or other sensitive data

  • Provides ID Theft Resolution, with white-glove service, assigning a resolution specialist to you when you require assistance resolving issues related to identity theft

1These are summary descriptions only. Certain terms, conditions and exclusions apply. To learn more about Zero Liability, visit mastercard.com/zeroliability. Contact your issuing financial institution for complete coverage terms and conditions or call 800-MASTERCARD (800-627-8372) for assistance. Applicable to U.S. cardholders only.

2For cardholders who enrolled prior to July 1, 2019, this service shall be provided by CSID until December 31, 2019. Cardholders will have to re-enroll with Generali Global Assistance, Inc. at the link provided in the enrolled cardholder notices. Cardholders will need to register for this service. Cardholders who enroll on or after July 1, 2019, this service shall be provided by Generali Global Assistance Inc.

Certain terms, conditions and exclusions apply. Please see your Guide to Benefits for details or call 800-MASTERCARD.

CUMONEY® VISA® Everyday Spend Card 

Call toll-free to activate card, check balances, transactions or report a lost/stolen card: 877-850-9650

You fund it with the specific dollar amount of your choice and re-load it with more money, as you need it, at any time.

  • Safer than cash – if it is lost or stolen, unused portions can be replaced

  • Use for money management and as a budgeting tool

  • Shop online with peace of mind, this account isn’t tied to your member’s account

  • Card values are your choice – up to $5000.00

  • Worldwide acceptance

    • CUMONEY® can be used to make purchases anywhere a VISA® debit card is accepted, including hotels, rental cars, gas pumps, restaurants & ATMs, online purchases

  • ATM access through PLUS or CO-OP Surcharge Free Network

  • Reloadable by depositing funds from your Credit Union checking or savings accounts via a secure website: www.cumoney.com

  • FREE website and Mobile App

  • Direct Deposit

  • If lost or stolen, VISA®’s Zero Liability coverage will apply

    • VISA®’s Zero Liability policy covers U.S.–issued cards only and does not apply to ATM transactions, PIN transactions not processed by VISA®, or certain commercial card transactions. Cardholder must report unauthorized use promptly

VISA® Gift Cards 

The VISA® Gift Card is the perfect gift!

Gift cards available for any dollar amount between $10.00 - $1000.00*

  • Use it everywhere VISA® Debit Cards are accepted!

  • Can be used for both Signature and PIN POS transactions

  • Safer than cash – Unlike cash, it can be replaced if lost or stolen.

To purchase a VISA® Gift Card, visit any of our branch locations.

Important Information About Transaction Holds:

Please be aware that your gift card will automatically hold funds for certain transactions:  

  • Pay at the Pump transactions- $75.00 preauthorization hold 

  • Cruise lines - 15% preauthorization, 5 day hold

  • Hotels and Car Rental merchants- $999.00 preauthorization hold 

  • Taxicabs & limos – 20% preauthorization hold

  • Restaurants- 20% preauthorization holds

  • Beauty & Barber Shops – 20% preauthorization hold 

  • Health & Beauty Spas – 20% preauthorization hold 

*Following 12 consecutive months of inactivity, a monthly fee of $4.95 will be applied to any remaining balance.

*The VISA® Gift Card can be used at over twenty million locations worldwide wherever VISA® debit cards are accepted. Following 12 consecutive months of inactivity, a monthly fee of $4.95 will be applied to any remaining balance.